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Side-by-Side Comparison

WordPress.com vs Cloudways — Detailed Comparison

Compare features, pricing, performance, and support side-by-side. Pick the one that fits your needs.

Top Pick
4.5 ★★★★★
From $4.00 /mo
Visit Site Read full review
4.8 ★★★★★
From $11.00 /mo
Visit Site Read full review

Company Information

Founded
2005
2011
Headquarters
United States
Malta
Hosting Types
WordPress Hosting
Cloud Hosting
User Reviews
1,354
746

Pricing & Plans

Cheapest Plan
$4.00/mo
$11.00/mo
Number of Plans
Money-Back Guarantee
14 days

Performance & Infrastructure

Uptime Guarantee
99.9%
99.99%
NVMe Storage
Yes (DigitalOcean Premium)
LiteSpeed Web Server
No (Apache + Nginx + Varnish)
Data Centers
Global Edge Network
60+ (across DO/AWS/GCP)
PHP Versions
8.0+
7.4 – 8.3
Inodes (File Count)
Email Send Limit
N/A — Forwarding Only or Google Workspace
N/A — Rackspace required ($1/mailbox)

Free Features Included

Free SSL
Free Domain
Free Migration
Yes (Business+)
Yes (1st migration free)
Free CDN

Support

24/7 Support
Phone Support
Control Panel
WordPress.com Dashboard
Cloudways Platform

Expert Ratings

User Friendly
5.0/5
Support
5.0/5
Features
5.0/5
Reliability
5.0/5
Pricing
5.0/5

Key Features

WordPress.com

  • Run by Automattic (Founded by Matt Mullenweg)
  • Fully Managed WordPress — Zero Server Admin
  • Global Edge Network for Fast Delivery
  • Jetpack Pre-Integrated (Security + Performance)
  • Real-time Backups (Business+) with One-Click Restore
  • Free SSL on All Plans
  • Free Subdomain (or Custom Domain on Personal+)
  • Unlimited Bandwidth on All Plans

Cloudways

  • 3-Day Free Trial — No Credit Card Required
  • 3 Cloud Providers: DigitalOcean, AWS, Google Cloud
  • Lightning Stack (Nginx + Varnish + Redis + PHP-FPM)
  • Object Cache Pro Included Free (4GB+ servers, $95/mo value)
  • Cloudways Autonomous (auto-scaling)
  • Free SSL, CDN & Migration
  • Free First Migration by Cloudways Engineers
  • 24/7 Live Chat Support

Pros & Cons

WordPress.com

Pros

  • True managed WordPress — no maintenance work
  • Updates happen automatically and safely
  • Support team built and maintains WordPress core
  • Incredibly easy to start — free tier exists
  • Real-time backups with one-click restore (Business+)
  • Upgrades are seamless with no downtime

Cons

  • No plugins on Free / Personal / Premium plans
  • Business plan ($25/mo) is the cheapest with plugin support
  • Pricier than budget shared hosts for equivalent functionality
  • No email mailboxes — only forwarding or Google Workspace
  • Limited theme customization on lower tiers
  • Free plan shows WordPress.com ads on your site

Cloudways

Pros

  • Choice of 3 enterprise cloud providers (DO, AWS, GCP)
  • Managed platform — no server admin needed
  • Object Cache Pro free on 4GB+ ($95/mo value)
  • Free migration done by Cloudways engineers
  • Vertical scaling — increase RAM/CPU with one click
  • Pay-as-you-go billing

Cons

  • No domain registration
  • No email hosting at all (must use Rackspace add-on at $1/mailbox/month)
  • Backups cost extra: $0.033/GB
  • Higher entry price than shared hosting
  • No money-back guarantee (uses 3-day free trial instead)
  • No free email — even Elastic Email is paid

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